Help & Support

We're here to help your team get the most out of ContractorCompliance during the private beta.

Support email

contractorcomplianceapp@gmail.com

Email us with your workspace name, the page you were on, and a short description of the issue. Screenshots help us resolve problems faster.

Contact support

Response times

  • Beta support: we aim to reply within 1–2 business days.
  • Account access issues: prioritized when you cannot sign in or accept an invite.
  • Product feedback: welcome anytime — it shapes what we ship before launch.

Common support topics

Many answers are in our documentation. Browse a topic below or email support if you are stuck.

Account access & sign-in

Sign in with email/password or Google, reset your password, accept team invites, and resolve suspended accounts.

Renewals & expiration tracking

Add and edit compliance records, understand On Track / Expiring / Expired status, and configure reminder schedules.

Documents & proof files

Upload PDFs and images, link files to renewals, resolve unassigned documents, and manage duplicates.

Activity & email notifications

Use the in-app Activity feed, configure email reminders, weekly digests, and reminder recipient lists.

Team invites & workspace access

Invite colleagues, manage roles, resend pending invites, and troubleshoot wrong-account invite errors.

Reports, exports & beta billing

Export compliance reports to CSV or PDF, understand beta access, and get help with billing questions.

Still need help?

Check the documentation for step-by-step guides, or contact our support team directly. Include your company name and invited email if the issue involves team access.

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